Sandcastle Resort Rental Policies
Rental Check In: 4:00 PM
Check out: 11:00 AM
Condominium Resort Policies
- Deposit due upon booking for Short-Term Rentals is 50% of the total stay due at the time of booking. Final payment of the remaining 50% of the total reservation cost will be due 15 days before your scheduled check in date for your vacation rental.
- Guests must be at least 21 years of age unless accompanied by a parent. The minimum age requirement for booking is 25 years of age for Spring Break holiday rate periods.
- For the safety and security of the property, guests will be required to wear wristbands throughout the entirety of their stay.
- No Pets allowed.
- Smoking is prohibited in all units and balconies. Throughout the common areas smoking is only permitted in the designated smoking area by the fish house.
- Guest Parking with Parking tag only.
- Unit linens and bath towels are provided. Bath towels are not permitted to be taken to the beach or pool.
- Two-night minimum stay is required of all reservations made in advance. (Three night minimum required on major holidays)
- Sandcastle Condominiums strives to provide all of its guests with a unique tropical vacation experience. While Sandcastle Condominiums will make every effort to keep you in your chosen unit, we regretfully cannot guarantee a specific condo as all units are individually owned and some circumstances may arise outside of Sandcastle’s control.
- Rates and Policies are subject to change without notice.
CANCELLATIONS
Short-Term Rentals (29 Days or Less)
Cancellation / Changes to Itinerary: All reservations must be fully paid 15 days prior to arrival date. After this time (15 days prior to arrival) all reservations are non-cancellable and all monies are non-refundable. Notice of cancellation must be given on the 15th day or more prior to arrival to be eligible for a refund, minus a $50.00 cancellation fee. Once within 15 days of arrival any changes to the itinerary will not be eligible for a refund. Sandcastle does offer each guest the option to purchase travel insurance to insure their reservation against covered perils that may interrupt or otherwise prohibit their stay.
Long-Term Rental (30 Days or more / Winter Season Only)
For long-term stays, at least 15 days’ notice must be given to be eligible for a refund, minus the $50.00 cancellation fee. Guest agrees that no refund will be made for early check-outs once they have checked in to the property. If the Guest does not cancel the reservation and does not arrive for the Guest’s rental period, all monies paid will be forfeited. Power/weather-related cancellation: Sandcastle Condominiums does not issue refunds due to acts of nature such as weather, road conditions, snow conditions, power outages, or forest fires. Sandcastle does offer each guest the option to purchase travel insurance to insure their reservation against covered perils that may interrupt or otherwise prohibit their stay.
Check Out Procedures:
- Upon departure, guests are expected to leave the property in the same general neat and orderly condition as when they arrived. Please comply with the following before checkout.
- Check out is at 11 AM.
- Make sure all windows, doors and entryways are properly closed.
- Please empty the refrigerator and remove and dispose of all trash from the unit and place in one of the dumpsters on property.
- Place all dirty dishes in the dishwasher and run prior to checkout.
- Leave furniture in original positions and condition as when you arrive.
- Turn off all lights and small appliances. (Including stove/oven)
- Turn AC to Auto/Cool 77 degrees.
- Make sure your personal items have been removed from the condo.
- Sandcastle Condominiums will not be responsible for personal items left behind in the unit.
- There may be additional charges applied for failure to remove trash, load dishwasher or any cause for excessive cleaning by our housekeepers.
